Services & Support
We offer Premium Consulting, Training and Support Services to help you maximize your results using QuerySurge
A Complete Data Testing Solution
With the constant pressure to deliver integrated, transformed data on time and with a high level of accuracy, the pressure is on teams to assure that they are not delivering bad data. Our implementation team can successfully deliver our comprehensive testing services to address your needs throughout the data lifecycle.
Proof-Of-Concept (POC): pre-sale assistance
Client team performs POC with QuerySurge team’s guidance
Duration: 30+ days
- Our experts help plan and support the POC
- Kickoff meeting with customer
- Weekly meetings with customer and our team
Pilot Project: pre-sale engagement
QuerySurge team performs pilot with client learning data testing process
Duration: 30+ days
- QuerySurge team formulates test strategy & plan, creates & executes tests, analyzes results
- Provides daily & weekly reports, weekly team meeting
- Final assessment report and presentation to team
Premium Services: post-sale engagement
QuerySurge experts assist you with custom configurations & connections, coding help, training, or anything else you need to make you successful.
Training
Self-Paced Training (free)
We offer free, self-paced training to both customers & partners through our content portal.
Learn more about our self-paced training here»
Instructor-Led Training
Our parent, company, RTTS, offers 8 comprehensive QuerySurge courses delivered by our expert instructors in-the-cloud.
QuerySurge Certification: Learn, Earn and Inform
Learn QuerySurge, earn your certification and digital badge and inform your social community of you new skillset. Free for customers and partners.
Knowledge Base & Ticketing System
- free, extensive Knowledge Base
- 100’s of articles
- Dozens of videos
- Automated Q&A system
- Ticketing system answered by QuerySurge experts
White Glove Support
Whether you are going through our trial or performing a Proof-of-Concept (POC), we are here to support you. And once you purchase, we are available to help our clients with technical challenges, account inquires, setup issues, and simple how-to questions.
QuerySurge will help you:
- Leverage artificial intelligence to quickly & easily increase test coverage
- Continuously detect data issues in the delivery pipeline
- Utilize analytics to optimize your critical data
- Improve your data quality at speed
- Provide a huge ROI
But don’t believe us (or our clients). Try it for yourself.
Check out our free trials and great tutorial
